Operating efficiency and resource utilisation increased by 15%. Pick rates increased by 23%

Rocket implemented SAP in Hallmark’s West Yorkshire Warehouse, enabling a strategic evolution from wholesale to retail to e-commerce.

The Challenge

Hallmark UK had multiple business units each with their own ERP system and stock ownership. All were working in the same warehouse and with non-aligned processes on two different warehouse management systems.

The Solution

Rocket provided a team of consultants and worked within tight deadlines to detail the key priorities. After quickly establishing the Blueprint Design Rocket implemented SAP R/3 Warehouse Management and Task & Resource Management based solutions to support business critical processes.

Business Outcomes

• Mobile warehouse workforce and material handling equipment
• Overall management improvements
• Increased workforce flexibility
• Service levels protected
• Improved resource management
• All business units within the warehouse consolidated
• Improved usability and end user experience

"Together we formed a strategic partnership to create new platform allowing us to bring more business into the operation. The result was a success and an SAP first."

— John Franey, Logistics Director at Hallmark UK